Let's Connect
New Clients
Let's schedule a meeting to see if we are a good fit to help you achieve your desired outcomes. Fill out the form below and we'll be in touch about an appointment time to suit you.
Existing clients can book appointments with Serve Psychology online, through Halaxy.
New Client Enquiry Form
Frequently Asked Questions
How long will I need therapy for?
This varies alot from person to person. Some people come for 4 weekly sessions, followed by a few fortnightly sessions.
Some people prefer to come more often at first, then gradually reduce. For example, you might go from fortnightly sessions to monthly, then to 3-monthly, then to 6-monthly sessions and maintenance check-ins when needed.
Your therapist may advise you, but in the end it is personal preference.
Where are your appointments?
We have a bright modern space for appointments at Level 2, 208 Whitehorse Road, Balwyn. Our building is part of Steeple Church and there is accessible ramp entry from Cherry Road, with a lift available.
We also offer telehealth appointments.
What payment options do you accept?
We accept Mental Health Care Plans, private insurance, Employee Access Plans (EAP), TAC, NDIS, Work Cover and third party payments. Please ask us if you have questions about payment.
How much is the Medicare rebate?
The amount is set by Medicare but generally it is around $98, but changes according to Medicare's determination.
Usually you will need a Mental Health Care Plan or a referral from your GP or Doctor prior to your appointment, in order to receive a Medicare rebate.
Do you do online therapy?
Yes, we can do online telehealth sessions via a secure video call.
Do you offer couples therapy?
Yes, we are able to support you with relationship counselling or therapy for couples.
Can I do my individual therapy with the same therapist I see for couples therapy?
Generally it's preferrable to do individual counselling with a different therapist. This helps reduce any perceived conflict of interest and ensure that both you and your partner feel equally supported and heard.